Refund and Return Policy

Order Confirmation:

  • An order confirmation email will be sent shortly after you have successfully placed your order.
  • You will receive another email after the order is delivered.

Change Order:

  • Once the order has been placed, you cannot change the items in your order.

Wrong or Damaged orders:

  • If you received wrong or damaged items do not sell or use it. Please call us immediately at number given below.

Replacement and Refund:

  • There will be No refund but can replace with other products as per your demand.
  • If you want to replace the expired products, please contact the number given below. We will process your replacement issue and reach you back.

Cancellation of Order:

The cancellation of an order will be done only if:

  • The order/item(s) you want to cancel is not shipped or transported,
  • You can cancel an item or several items in your order,
  • The accepted cancel order will be notified via email or call.

Crystal Moon Products