Refund and Return Policy
- An order confirmation email will be sent shortly after you have successfully placed your order.
- You will receive another email after the order is delivered.
- Once the order has been placed, you cannot change the items in your order.
Wrong or Damaged orders:
- If you received wrong or damaged items do not sell or use it. Please call us immediately at number given below.
Replacement and Refund:
- There will be No refund but can replace with other products as per your demand.
- If you want to replace the expired products, please contact the number given below. We will process your replacement issue and reach you back.
Cancellation of Order:
The cancellation of an order will be done only if:
- The order/item(s) you want to cancel is not shipped or transported,
- You can cancel an item or several items in your order,
- The accepted cancel order will be notified via email or call.
Crystal Moon Products